Reservations Agent Job at Francis Marion Hotel, Charleston, SC

  • Francis Marion Hotel
  • Charleston, SC

Job Description

$500 Sign-On Bonus for Full Time, Permanent, Hourly Associates.

$250 Sign-On Bonus for Part Time, Permanent, Hourly Associates.

FREE Meals during work shift!

SHIFT: Monday-Wednesday 4 pm - 8 pm; Thursday 1 pm - 8 pm. Flexibility required.

Who we are

Steeped in fascinating history dating back to 1924, the Francis Marion Hotel heralded a new era of Charleston Hospitality amidst the Charleston Renaissance. Named for Revolutionary War Hero Francis Marion, the hotel became an iconic landmark recognized by Historic Hotels of America- featuring grand ballrooms, historic architecture and rich Charlestonian history. With its prime location across from Marion Square, the Francis Marion Hotel has been at the heart of the community as a major destination for weddings, galas, conferences and more. For over a century, the Francis Marion has been known for its exceptional hospitality and service.

We have an immediate opportunity for a Reservation Agent to join our well trained, energetic team. The Reservation Agent will handle all telephone inquiries and reservations accurately and efficiently by answering the telephones courteously, promptly, and professionally while promoting hotel services and ensuring maximum room revenues.

Responsibilities Include:

Answer telephone promptly and courteously, following AAA Four Diamond and Signature Training Guidelines to Sell the Hotel and Charleston Area.

Enter guest reservations into the computer system quickly and accurately, while noting special requests and segmenting reservations into the appropriate category, while following the hotel's selling strategies.

Be knowledgeable of all room types, rates, package plans, hotel services, and the local area.

Demonstrate a proficiency in checking Group Block room availability, rates, and special notes.

Maintain a working knowledge of the sales processes and the front office area.

Report rate resistance and all guest challenges to the Revenue Manager.

Maintain good relations with all guests and know and implement procedures for giving special attention to VIPs & Patriot Club members.

The Francis Marion Hotel is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

Job Tags

Similar Jobs

Mayflower Place Nursing and Rehabilitati

Skilled Nursing and Rehabilitation Nurse (RN or LPN) Job at Mayflower Place Nursing and Rehabilitati

 ...Mayflower Place Nursing and Rehabilitation, part of Maplewood Senior Living, seeks a compassionate Registered Nurse or Licensed Practical Nurse to provide high-quality care to seniors in a skilled nursing and rehab setting. In this resident-centered role, youll complete... 

Marathon Petroleum Corporation

Plant Operator Job at Marathon Petroleum Corporation

 ...on/3 off, 4 days on/7 off. Supports 24/7 operations and includes weekends and holidays.Position...  ..., and efficient operation of natural gas liquids (NGL) fractionation processes and...  ...both control room (console) and outside plant operations and requires a thorough understanding... 

Anaplan

Sr. Manager, Customer Success Strategy & Operations Job at Anaplan

 ...collective commitment to our customers success and to our Winning Culture. Our customers rank among the whos who in the Fortune 50. Coca-Cola, LinkedIn, Adobe, LVMH and Bayer are just a few of the 2,400+ global companies who rely on our best-in-class platform. Our Winning... 

Danaher Corporation

District Sales Manager - West Job at Danaher Corporation

 ...ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?At SCIEX, one of Danahers 15+ operating companies, our work saves livesand were all united by a shared commitment to innovate for tangible impact. Youll... 

fairlife

Packaging Material Handler (12 Hour Nights - Rotating Weekends) Job at fairlife

 ...recovery; fairlife nutrition plan , a nutrition shake to support the journey to better health. A wholly owned subsidiary of The Coca-Cola company, fairlife, LLC has been recognized by both Fast Company and Nielsen for its industry leading innovation. To learn more...